Returns not only cost retailers time and money, they can permanently damage customers’ perception of their business.

11 hours ago
"A cost effective and efficient returns service is critical for retailers" - Mark Pettit, Hermes http://t.co/c97jYj6ydP @RetailWeek

15 hours ago
What's also difficult is ensuring that the marketing used isn't the kind that drives up returns http://t.co/sFKZc0xBvB @ibmretail

1 day ago

Clear returns is just exactly what retailers have been searching for. Retailers can only benefit from the great knowledge and understanding of the retail sector within the Clear Returns team. In this multi-channel shopping world, getting to grips with consumer buying habits is absolutely crucial for profit and success in today’s challenging market place.
Lorraine Howard, Director at NN4M
Vicky Brock has been a cornerstone of the Digital Analytics Association since its inception. Not only serving on the Board of Directors for two terms, Vicky became a Certified Web Analyst, the highest achievement the DAA can bestow. Applying her leadership skills and knowledge of the online world to the task of reducing product returns is exciting. I’m looking forward to some provocative success stories.
Jim Sterne, Chairman, Digital Analytics Association
You just know when you are working with a rockstar team! Clear Returns is made up of incredibly clever people with terrific technical ability. Their vision in re-engineering profit into retail is truly game-changing.
Jim Duffy, CEO Entrepreneurial Spark
The team at Clear Returns have developed a product that will significantly help the retail industry. I will be recommending all our retail clients speak to Clear Returns. Their software will save them money and allow them to get under the skin of their consumers buying habits which is imperative in today’s market.
Susie Fraser, CEO, Incentive Media Ltd

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This is how much ecommerce returns have cost UK retailers this year

This is how much ecommerce returns are hurting UK retailers. And we’re talking costs, not refunds…