Why are retail returns such a great conversation starter? I start by telling someone about my new job at Clear …
How to handle the over-buying customers
The over-buying customer is a tricky customer to handle. They love to bring the shop to them, they buy a ton …
Beware the wear and return shopper
Wear and return behaviour is something many have reported on previously, but how do you spot it? How do you …
Can radical return policies really work?
Several retailers have opted to differentiate their return policies although last week online retailerSinger22 implemented a radical new returns policy that gives …
Customer Return Behaviour – The Serial Returner
A recent survey conducted by Clear Returns has investigated customer return behaviour and the growing trend of consumers continually returning garments …