Returns are killing retail profits, but who cares? Tackling returns is complex and here is no single magic bullet. Often …
Offline versus online – the key differences in consumer behaviour
Offline versus online, consistently the channels are being merged – but how different is consumer behaviour between channels? Clear Returns …
Blurred lines between online and in-store
Is referring to shopping via online and in-store ‘channels’ becoming increasingly out-dated, as consumers continue to adapt their shopping behaviour,? …
The challenges of omnichannel retail
The concept of ‘omnichannel’ has been discussed frequently and in the upcoming conference season it pops up on many retail …