Are returns a headache for your retail business? Clear Returns invites you to listen to the solutions explored in our …
The future of retail and the returns that come from it
In the rush to give shoppers what they want, when they want, and on whatever device, retailers have flocked to …
Are you targeting the right customers with your email marketing?
Recent studies revealed today indicate that customers are increasingly receptive to email marketing techniques, but are you targeting the correct …
It’s not what they buy, it’s what they keep
Our CEO Vicky Brock discusses in our blog this week the new point of sale – it is not when …
Christmas shopping – are you seeing the full picture?
Retailers know December as the month of high sales and high profits as customers Christmas shopping is completed, but it …
The retail discounting debate
Drapers reported today that some retailers have already begun discounting their autumn ranges in a bid to stimulate business, but …
The challenges of omnichannel retail
The concept of ‘omnichannel’ has been discussed frequently and in the upcoming conference season it pops up on many retail …
3 key areas to improve customer satisfaction online
What must retailers do to ensure customer satisfaction online in 2013? The latest report from eDigital Research and IMRG published …
How to handle the over-buying customers
The over-buying customer is a tricky customer to handle. They love to bring the shop to them, they buy a ton …
The missed opportunity from dissatisfied customers
Our research shows that the largest proportion of returns are often caused by first time, dissatisfied customers. These customers were dipping …
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