The festive season heralds a frenzy of buying of presents and parties and the merry singing of virtual cash registers. Every year retailers look forward with anticipation to the annual lift in sales brought by the Christmas holidays; in many cases it comes as a benchmark of consumer optimism and the general health of the national economy.
What the media fails to report, but what will come as no surprise to you, is the inevitable surge in returns experienced by retailers in January as a result of excessive, and often panic, purchasing in November and December.
Unfortunately, Clear Returns has seen another problem develop in the last few years that continues to greatly impact the processing of returns, customer experience and profits - Christmas & holiday seasonal returns are creeping back into December and late November.