Are Returns killing your profits?

Clear Returns can help you add 2% to Net Profits

TAKE CONTROL to reduce returns

Gain business-wide visibility of how returns are impacting profits with the Returns Intelligence Console and get specific insight into the causes and costs of returns. Prioritise your focused responses based on our ground breaking alerts.

ACT to minimize the impact of returns on customer experience & lifetime value

Get specific insight into what returns are costing you, and where.

BENEFITS

CONTROL & ACT TO PROTECT PROFITS
PRO-ACTIVE

PRO-ACTIVE

Make your returns activities about profit, not salvage with actions that focus pre-return

EXPERT

EXPERT

Returns and their causes are complex – a mix of customer, marketing & product. Our data science team, innovative and massive big data sources mean we’ve already done years of the heavy lifting that means you’ll see results fast

HIGHLY PRIORITIZED

HIGHLY PRIORITIZED

You can’t tackle everything. We provide evidence & ROI based solutions that focus where YOU’LL have most impact

FLEXIBLE

FLEXIBLE

Solutions that scale to your systems and capabilities – whether you’re taking your first steps towards tackling returns, or looking for that extra 10% of impact

Reduce the burden by PREVENTING and MITIGATING returns

We help you take early, strategic action to stop returns damaging profits.
Book your discovery call or demo with us today.

Our team

Vicky Brock

Vicky Brock

CEO

Julie Ashworth

Julie Ashworth

Chairman

Ben Thomas

Ben Thomas

CFO

Karl Skidmore

Karl Skidmore

CTO

Viv Sutherland

Viv Sutherland

Director of Sales

Mia McMillan

Mia McMillan

Product Manager

Regina Berengolts

Regina Berengolts

Lead Data Scientist

Adam Sroka

Adam Sroka

Data Scientist

Kay Young

Kay Young

Senior Account Manager

Dave Barker

Dave Barker

Senior Software Engineer

Pawel Kublas

Pawel Kublas

Software Developer

blog posts

Keep in touch with the all the latest news and events
The critical customer insight gap that is killing retail profits

The most dangerous information gap currently facing retailers is a robust and realistic view of...

How to ‘rescue’ your customer after a return.

Thunderbird’s Tracy Island in 1992, Buzz Lightyear in 1996 (and again in 2010), Tamagotchi in 1...

Think all returns are a good thing? Think again!

There are two statements from retailers that we hear at Clear Returns, which always raise alarm...

Why is Black Friday making retailers blue?

Originating in the U.S. as part of the Thanksgiving holiday celebration, Black Friday discounti...

Solutions to understand,control and act on returns

Clear Returns provide robust predictive data analytics to understand the real causes and costs of your returns, and the tools that let you proactively respond. Our market wide view means you can tap into authoritative, tried and tested recommendations fast. Whether you’re using our standalone Returns Insights service, or our predictive data customer scoring technology, Clear Returns provides you with the tools to reduce return rates without impacting top-line growth.

testimonials

What others have to say about the commercial impact of Clear Returns solutions
Clear Returns scoring is integrated into our systems and is being actively used to drive every day decisions on how we interact with our customers; the impact of which is improved profitability and customer service”
TJC

TJC

Head of Operations

“Is returns prevention manageable?”…“Absolutely”… Returns handling at the retailer wasn’t up to scratch before. Since bringing in Clear Returns, a software company, and spending time analysing its healthy online database, it has improved
Debenhams

Debenhams

Head of Customer Returns

our portfolio

Our award winning technology – Best New Product Winner , Ecommerce Innovation of the Year and Retail Week Customer Experience Finalist - is used by major retailers in ecommerce, TV Shopping and the High Street

contact us now

Contact us using the form below