Are Returns killing your profits?

Clear Returns can help you add 20% to operating profit

TAKE CONTROL to reduce returns

Gain business-wide visibility of how returns are impacting profits with the Returns Intelligence Console and get specific insight into the causes and costs of returns. Prioritise your focused responses based on our ground breaking alerts.

ACT to minimize the impact of returns on customer experience & lifetime value

Get specific insight into what returns are costing you, and where.

Reduce the burden by PREVENTING and MITIGATING returns

We help you take early, strategic action to stop returns damaging profits.
Book your discovery call or demo with us today.

Our team

Vicky Brock

Vicky Brock

CEO

Julie Ashworth

Julie Ashworth

Chairman

Ben Thomas

Ben Thomas

CFO

Karl Skidmore

Karl Skidmore

CTO

Mia McMillan

Mia McMillan

Product Manager

Regina Berengolts

Regina Berengolts

Lead Data Scientist

Adam Sroka

Adam Sroka

Data Scientist

Kay Young

Kay Young

Senior Account Manager

Dave Barker

Dave Barker

Senior Software Engineer

Pawel Kublas

Pawel Kublas

Software Developer

blog posts

Keep in touch with the all the latest news and events
You can’t manage what you don’t measure

It’s not really a sale until a customer decides to keep it. Returns add up to almost 12% of rev...

It’s not you, it’s me.

How customer behavior is the biggest influence on retail return rates When I founded Clear Retu...

Returns policy personalisation – why one size never fits all

Many of the retailers Clear Returns indexes have just had their highest returning season ever. ...

The critical customer insight gap that is killing retail profits

The most dangerous information gap currently facing retailers is a robust and realistic view of...

Solutions to understand,control and act on returns

Clear Returns provide robust predictive data analytics to understand the real causes and costs of your returns, and the tools that let you proactively respond. Our market wide view means you can tap into authoritative, tried and tested recommendations fast. Whether you’re using our standalone Returns Insights service, or our predictive data customer scoring technology, Clear Returns provides you with the tools to reduce return rates without impacting top-line growth.

our portfolio

Our award winning technology – Best New Product Winner , Ecommerce Innovation of the Year and Retail Week Customer Experience Finalist - is used by major retailers in ecommerce, TV Shopping and the High Street

testimonials

What others have to say about the commercial impact of Clear Returns solutions
Clear Returns scoring is integrated into our systems and is being actively used to drive every day decisions on how we interact with our customers; the impact of which is improved profitability and customer service”
TJC

TJC

Head of Operations

“Is returns prevention manageable?”…“Absolutely”… Returns handling at the retailer wasn’t up to scratch before. Since bringing in Clear Returns, a software company, and spending time analysing its healthy online database, it has improved
Debenhams

Debenhams

Head of Customer Returns

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